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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cynthia Ganassin

June 24, 2025

5  out of  5
rating by Cynthia Ganassin
"I have had great experience with Jim Spachman team!! Especially Jamie who has been always helpful !! They are always kind and always willing to answer any questions you might have! I am pleased and enjoy talking with them and having them for my insurance needs!!"
We responded:
"Hi Cynthia! Thank you for your 5-star review! We really appreciate it! I am really glad to hear that Jamie takes good care of you. We think Jamie is pretty great too! Thanks for allowing us to work for you! - Jim Spachman"
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Ginger McCleskey

June 18, 2025

5  out of  5
rating by Ginger McCleskey
"Exceptional Service from Chase Rainwater My husband and I are first-time homeowners, and when it came to choosing homeowners insurance, State Farm was our first choice. I reached out via email, and to our surprise, Chase Rainwater responded promptly. From our first conversation, he impressed us with his professionalism, clarity, and genuine approach. Chase took the time to explain everything in detail, including what’s covered under the policy and the benefits of bundling our home and auto insurance. He made what could have been a confusing process feel simple and manageable. His communication was clear, his attitude was warm and personable, and it was obvious he had our best interests in mind. In a world where great customer service can be hard to find, Chase stands out. He truly went above and beyond for us, and we’re so appreciative. He is a tremendous asset to State Farm—and frankly, he deserves a raise!"
We responded:
"Hi Ginger! Congrats on your new home! We appreciate your positive feedback of our State Farm office and for mentioning Chase. We are delighted to know you had a great experience! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jim "
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Cindy Oyler

June 16, 2025

5  out of  5
rating by Cindy Oyler
"Jim Spachman and his staff have been so helpful with the passing of my mom. Shannon and Chase are the two staff members that went above and beyond in getting my issues resolved. They say they will contact you and they did without having to wait for days. That’s what I like about his team."
We responded:
"Hi Cindy! We are so sorry about the passing of your mom. We appreciate you writing this review especially during this difficult time and for mentioning Shannon and Chase. If there is anything else we can do to help, please let us know! - Thinking of you and your family - Jim"
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Andi McNally

June 16, 2025

5  out of  5
rating by Andi McNally
"Working with this office is as things should be. When you are in the middle of crisis, the last thing you want to worry about is not being able to reach your agent or even worse realizing the office isn’t reliable. Team Spachman makes sure you get the coverage you need and helps you recover if the worst happens."
We responded:
"Hi Andi! We appreciate your review and your feedback! We are so delighted to know you had a great experience with our State Farm office. Being there for our customers is our top priority! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Jim"
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JB Brunson

June 16, 2025

5  out of  5
rating by JB Brunson
"Chase Rainwater helped out and made everything very easy. He was a pleasure and very professional."
We responded:
"Hello JB! Thank you for taking the time to share your thoughts and for mentioning Chase! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Jim"
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Missy Skinner

June 13, 2025

5  out of  5
rating by Missy Skinner
"I sent Jamie Maestas an email in the am and within a few hrs I had my new car insurance. She gave the good news that it was cheaper than quoted before. Very responsive, friendly, knowledge of informing me of my policy. Would recommend her or anyone in that office."
We responded:
"Hi Missy! I love hearing about our customer experiences they have had with our Agency! We appreciate it and the positive feedback on Jamie and the service you received! Thank you for allowing us to work for you. _ Jim Spachman"
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gina Rollings

June 12, 2025

5  out of  5
rating by gina Rollings
"Lisa was incredibly helpful in getting my account straightened out! I really appreciate that she waived my late fee, especially since it wasn’t my fault!"
We responded:
"Hi Gina! We appreciate your review! We are delighted to know you had a great experience with Lisa. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jim"
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Ashleigh Feit

June 10, 2025

5  out of  5
rating by Ashleigh Feit
"Shannon provided great customer service and took the time to answer many questions I had regarding a new driver! She also told me about how to get a discount for our new driver! Great office to work with!"
We responded:
"Hi Ashleigh! We appreciate your positive feedback of our State Farm office. We agree; Shannon is one of the best! It’s always our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Jim"
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Florence Kurban

June 7, 2025

5  out of  5
rating by Florence Kurban
"Excellent service and knowledgeable! Everyone is always very helpful when I have questions. Jamie helped me through cars, motorcycles and homeowners insurance. I am very happy with Jamie."
We responded:
"Hi Missy! We appreciate your business and your review! We are delighted to know you had a great experience with our Agency and Jamie. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jim"
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ERIC STOCKWEATHER

June 6, 2025

5  out of  5
rating by ERIC STOCKWEATHER
"Great customer service and made sure I was getting the best rate!"
We responded:
"Hi Eric! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Jim"
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Julie Osgood

June 6, 2025

5  out of  5
rating by Julie Osgood
"Lisa Petropolis has always been super helpful any time I have needed assistance. She is so pleasant, knowledgeable and always willing to assist. It’s nice to have someone who can be trusted and is reliable to follow through with your needs. She is definitely a 5 star employee!!"
We responded:
"Hi Julie! We are delighted to know you had a great experience with Lisa! We agree; Lisa is a great asset to our Agency! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jim"
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James bodine

June 4, 2025

5  out of  5
rating by James bodine
"Jamie was very nice and helpful in giving me a great rate for my home and auto insurance!"
We responded:
"Hi James! Thank you for taking the time to share your thoughts and for mentioning Jamie! We really appreciate it! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jim"
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Deborah Lindberg

June 3, 2025

5  out of  5
rating by Deborah Lindberg
"Laurie Dunne was EXTREMELY helpful in submitting my hail damage claim on my Ford Explorer and in booking a rental car for me during the 3 to 4 day repair period. She was efficient and very timely in her responses to me. THANKS State Farm."
We responded:
"Hi Debbie! Thank you for reviewing our State Farm office and for mentioning Laurie! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Jim"
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Tobias Pret

June 3, 2025

5  out of  5
rating by Tobias Pret
"Jamie did a great job setting up the policy for our new home - much appreciated!"
We responded:
"Tobias, Thanks again for another review of our office, this time mentioning Jamie! We appreciate you taking the time and for your continued support and business. Thanks for allowing us to work for you! -Jim "
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Sonya Chu Mau

May 24, 2025

5  out of  5
rating by Sonya Chu Mau
"Laurie Dunne, recently helped me with one policy and also pointed out the billing options I might consider. That turned into a full review of billing options for all my many policies with State Farm. Best of all she organized the policies so they were in one billing account. I could not have asked for better service. It exceeded my expectations. Jim, you have a developed great team!"
We responded:
"Hi Sonya! We’re honored by your positive feedback and thanks for mentioning Laurie. We appreciate it! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Jim"
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chris swisher

May 10, 2025

5  out of  5
rating by chris swisher
"Lisa provided outstanding guidance and support for us on a recent auto claim. Excellent technical knowledge helping us through a very good SF Select program. She made it easy for us."
We responded:
"Hi Chris! Thank you for taking the time to share your experience with State Farm and Lisa! We’re glad to know you’re satisfied with our service and auto claims. If you ever have any questions or need assistance, we’re here to help! Thank you for allowing us to work for you. -Jim"
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Ben Johnson

April 29, 2025

5  out of  5
rating by Ben Johnson
"Had an issue and Jamie was highly motivated and gave me an extremely detailed explanation. Excellent service."
We responded:
"Hi Ben! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Jamie; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Have a great day! - Jim"
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tapato chips

April 25, 2025

5  out of  5
rating by tapato chips
"Jaime was great, was kinda and professional, and was able to get us insurance for cheaper than the other companies"
We responded:
"Hello! Thank you for reviewing our State Farm office and for mentioning Jamie! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Jim"
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Reece Larson

April 25, 2025

5  out of  5
rating by Reece Larson
"My experience with Jamie was incredibly insightful, very well cared for, and made me feel confident the whole time. Thank you Jamie :)"
We responded:
"Hi Reece! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service you received from Jamie. Thanks for allowing our Agency to work for you. If you ever have any questions or need assistance, we’re here to help! -Jim"
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Dakota Young

April 23, 2025

5  out of  5
rating by Dakota Young
"Jamie went above and beyond in assisting me with an issue I had with a lender. That isn’t something you find too often anymore. Highly recommend her as well as Jim. Good job and thank you!"
We responded:
"Hi Dakota! Thank you for your positive feedback and for mentioning Jamie! We think Jamie is pretty great too. We are happy to be your good neighbor and assist you with any of your insurance needs! Please let us know if you need anything else. Have a great day! -Jim"
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sai Murali

April 10, 2025

5  out of  5
rating by sai Murali
"It’s really good to talk with the Jimmy I feel so comfortable to talk with him and he explains the every detail clearly I’m happy with the price much appreciated thank you"
We responded:
"Hi Sai! Thank you so much for your 5-star review and for mentioning Jimmy! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Jim"
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Ethan Smith

April 9, 2025

5  out of  5
rating by Ethan Smith
"Jamie was super helpful with setting me up with rental insurance and auto insurance. Got my bill reduced and was very polite and helpful."
We responded:
"Hi Ethan! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Jamie and the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jim"
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charmane stancil

April 4, 2025

5  out of  5
rating by charmane stancil
"The service was wonderful jamie did a wonderful job explaining and breaking everything dowm for me. Im excited to be apart of state farm family"
We responded:
"Hi Charmane! We’re thankful for your feedback and for mentioning Jamie! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Jim"
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Peter Odland

April 1, 2025

5  out of  5
rating by Peter Odland
"Lisa P. provided fantastic support and communication to bring an issue to a solid resolution. Laurie D. is also nice to work with because of her empathy. Great Neighbors!"
We responded:
"Hi Peter! Thank you for providing positive feedback regarding Lisa and Laurie! We really appreciate it! Our Agency looks forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks- Jim"
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Sarah Judd

February 22, 2025

5  out of  5
rating by Sarah Judd
"Received amazing service from Jamie today! I had been meaning to make an update to my account for years but procrastinated because I thought it would be an overwhelming process. Jamie made it painless, fast, and was so friendly. Thank you!!"
We responded:
"Hi Sarah! Thank you for your loyalty and for allowing up to work for you! We really appreciate you taking the time to provide feedback of our State Farm Agency and for mentioning Jamie! If there is anything else we can do to help, please let us know! -Jim"