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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Margaret Riedner

November 30, 2023

5  out of  5 rating by Margaret Riedner
"Jamie was very helpful and friendly while getting me a discount for a student away at college! I've always had great experiences with this office!"
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Missy Donahue

November 16, 2023

5  out of  5 rating by Missy Donahue
"I called for same day coverage for a new vehicle. Samantha was able to take care of everything from coverage to a new card within minutes."
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Molli Henderson

November 10, 2023

5  out of  5 rating by Molli Henderson
"I Called Jim’s office to get same day coverage. I spoke with Jamie and she got me set up with an amazing rate quick and easy. If you’re looking for exceptional, affordable, no hassle coverage she’s your girl!"
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Vicki Varney

November 6, 2023

5  out of  5 rating by Vicki Varney
"Thank you to Jamie for walking me through some confusing letters and making sure we were taken care of."
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Lynn Wills

November 6, 2023

5  out of  5 rating by Lynn Wills
"We were with a competing insurance company for thirty years. We never one time checked rates to make sure we were paying the right amount because we trusted them. Recently I got a new car and I was talking with my sister. telling how much my insurance was per month for everything. And she said that theirs was about half of that and even looked at it when she got home to verify it. I remembered that someone that I used to work with many years ago, Shannon, worked For Jim Spachman. I called her and she set me up with Brandon. Brandon was great and so thorough and asked all of the questions and had me read off my coverages with my insurance company and came up with rates that were less than half of the rates we had been paying. I am very pleased. Thank you guys"
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Pat Dienslake

November 6, 2023

5  out of  5 rating by Pat Dienslake
"Met with Jamie and performed a review of my policies. Identified areas for better risk management and to reduce cost."
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Amy Miramontes

November 3, 2023

5  out of  5 rating by Amy Miramontes
"Always helpful and quick to get things done."
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Nico Ortega

October 31, 2023

5  out of  5 rating by Nico Ortega
"I was walking on my way home from the gym and it was only 35 degrees and super windy so I decided to stop in and warm up. Even tho they had closed 10 minutes prior Brenda still let me sit in there and warm up she even made my a cup of hot chocolate she is the sweetest"
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Teresa gurley

October 20, 2023

5  out of  5 rating by Teresa gurley
"I can't say enough about how pleased I am with this office. I came to State Farm after being insured with another company for over 25 years. I was pleased with that other company and moved because the price was just right. One of the things that scared me the most was being able to find that relationship I had with my other company and I must say I found it within this agency. Jimmy is so prompt when i email or text with a question. He was so courteous as I was trying to work through getting signed up for our life insurance. It took months of phone tag with me but he never gave up and wasn't overly pushy. It was the perfect level of customer service. I have referred so many to this office and will continue. Thanks for all you do! The Gurleys"
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Erik Yamada

October 19, 2023

5  out of  5 rating by Erik Yamada
"Thanks Shannon for helping get the insurance switched around and right coverages in place on our vehicles."
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Michele Beverage

October 17, 2023

5  out of  5 rating by Michele Beverage
"I love working with Jim’s staff. While there are nearly 20 employees, when I call I’m always directed to the right person, like Jamie for example, who handled the situation I had very professionally."
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Jeff Piper

October 16, 2023

5  out of  5 rating by Jeff Piper
"Very professional and timely customer service. Laurie Dunne was able to answer all of my questions and make the necessary updates."
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Swetha Subramonian

October 11, 2023

5  out of  5 rating by Swetha Subramonian
"Jamie Maestas is very prompt with the response whenever I call in !"
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Linda Nelson

October 9, 2023

5  out of  5 rating by Linda Nelson
"Shannon spent so much time working thru my insurance needs. She is definitely my insurance angel!!"
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Suraj Mandal

October 6, 2023

5  out of  5 rating by Suraj Mandal
"Jamie was really helpful for providing me a quick solution to my problem over the phone conversation. Appreciate all your help #OneStatefarm"
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Adam Meredith

October 5, 2023

5  out of  5 rating by Adam Meredith
"I've had State Farm auto for a handful of years. Since I have mostly been doing self-service through the app, I rarely needed to contact Jim Spachman's office. However, over the last month or so, I have been finalizing purchasing a home. Jamie was a HUGE help throughout the entire process of creating quotes and getting everything that the lender requested taken care of!"
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Steve Heissler

October 4, 2023

5  out of  5 rating by Steve Heissler
"Talked to Jamie about why my premiums have gone up. She talked in detail and in great length as to what goes into price hikes and the why, while maintaining a listening ear. She recommended a couple of things to save some money. One being put my everyday driver on Drive Safe & Ave app. Thanks Jamie you represent Spachman Agency very well!"
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Oliver mkd

October 3, 2023

5  out of  5 rating by Oliver mkd
"She's knowledgeable and kind"
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R Kindred

September 29, 2023

5  out of  5 rating by R Kindred
"Always enjoy my experience with Jim’s office. Shannon was able to help me today insure a new vehicle in less than 5 minutes and was able to answer all my questions. Thanks so much Shannon for always being a good neighbor!"
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Candy Smith

September 26, 2023

5  out of  5 rating by Candy Smith
"While adding our RV to our policy, Laurie was so kind and helpful and found the correct info needed that I did not have to get it added. She did not make me wait on hold for her to find the info, but gave me a call back. I will never switch from State Farm insurance they are always so helpful and have great rates!"
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Ken Kwit

September 25, 2023

5  out of  5 rating by Ken Kwit
"Shannon was great too work with!! We received a "nasty gram" from the state about us not having liability insurance on our car. Shannon took care of it professionally and made my wife feel at ease after waiting on hold with the state for a half an hour!!!! Thank you!!!! You guys are the best!!!"
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September 23, 2023

5  out of  5 rating by KimFil1019
"Cannot begin to say how much I love this office and all of the staff!! They are great to work with and take care of things right away! Worked with Laurie Dunne to get my new car insured and she took are of me right away!!"
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Richard Psculkowski

September 22, 2023

5  out of  5 rating by Richard Psculkowski
"I called the office with questions pertaining to my Homeowners coverage. I spoke to Jamie and she promptly and professionally answered all of my questions!!!"
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Derrick Himmel

September 21, 2023

5  out of  5 rating by Derrick Himmel
"I’ve never been a big fan of having to set up insurance policies and deciding on coverages that I know very little about. However, since I’ve switched to Jim Spachman State Farm, they have taken away that stress that comes the territory. Jamie Maestas has helped me through setting up my insurance for the first home that I bought, as well as worked with me to not only save money on my policies but also to help me understand what I am paying and what I don’t need to be paying for. I would recommend her services to anyone who has had poor experiences with insurance providers, be it home, auto, or any other coverage they may be looking to acquire."
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Rocio Windle

September 19, 2023

5  out of  5 rating by Rocio Windle
"Staff is amazing and explains everything and takes the time to answer questions Jamie is the best!! Thanks Jim for having a great staff"