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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

irena Medina

May 22, 2023

5  out of  5 rating by irena Medina
"Jamie is absolutely amazing, anytime I have a concern or a simple question she is always there to help!"

Rachel Banks

May 15, 2023

5  out of  5 rating by Rachel Banks
"I love her very much Samatha she was very helpful thank you"

Kemi Bello

May 14, 2023

5  out of  5 rating by Kemi Bello
"Samantha Donahue at the Jim Spachman office. Samantha assisted me with my home insurance and other investments with S. F. She made me very comfortable and spent time to explain everything to my understanding. Samantha displayed extremely great customer service, informative and helpful. Once again many thanks Samantha!!!"

Joe Miller

May 10, 2023

5  out of  5 rating by Joe Miller
"Samantha reviewed all our policies with me to make sure the coverages were optimal. She even helped me find ways to reduce some costs. She was very helpful, friendly and well informed. Many thanks to her."

Teresa Gibson

May 5, 2023

5  out of  5 rating by Teresa Gibson
"Jamie was extremely friendly and helpful. She provided remarkable service."

Amber Brown

May 2, 2023

5  out of  5 rating by Amber Brown
"Long time customer! I hadn't ever had a claim until a recent hail storm where I had a car AND house claim in one day! :( It was a unfamiliar process but Lisa helped me through and answered all my questions. I was happy to have a home base to call in to where it was local and more personal than the bigger company itself. It made me feel more confident and comfortable! Thank you!"

Jake Graybill

April 26, 2023

5  out of  5 rating by Jake Graybill
"Jim, Jimmy jr., Samantha have all assisted me through insuring my new home. Fast, easy, kind and they new exactly how to answer all of my questions and assist me through the process. Samantha is a wonderful asset to this insurance company. I highly recommend them. Thank you Jim and team!"

Rodney Urban

April 25, 2023

5  out of  5 rating by Rodney Urban
"Shannon at State Farm Office for Agent, Jim Spachman is the best! I have been insured with Jim for over 25 years and they have always been great to do business with."

Julia Hany

April 25, 2023

5  out of  5 rating by Julia Hany
"I updated my odometer reading with Jamie today. She (as always) was so kind, informative, & helpful! Thank you Jamie!"

Max Chamberlain

April 12, 2023

5  out of  5 rating by Max Chamberlain
"Spoke with Samantha on the phone and the service was excellent. I’m in the process of purchasing my first home and she made the process of getting my home owners insurance quick and easy."

andrew n

April 11, 2023

4  out of  5 rating by andrew n
"Jim was the first agent I started with almost 20 years ago. I've loved State Farm up until now. I had to take work off to sign papers for my policy. They had me sign in the wrong place. They never notified me so my policy got canceled without me knowing. Luckily I called in and was going to pay 6 months in advance and found this out. They had to make a brand new policy and it was now double. Laurie whom I talked to twice at the office apologized and said she would tell Jim. So I waited all weekend and almost till end of the next Monday. No reply. So I called and got her again and asked to speak to Jim. He was busy. Another day went by and nothing. I have always had nice things to say about Jim and state farm but apparently they don't care anymore. Update. They have finally fixed the problem."

Brandt Creamean

April 6, 2023

5  out of  5 rating by Brandt Creamean
"Jim Spachman agency have always treated us with unparalleled service and responsiveness. Recently we have been working through a home purchase out of state and they have been very helpful with navigating the process. Karen Coonan and Brandon Maffett have done a great job assisting with our needs."

Kristen Pirlot

April 6, 2023

5  out of  5 rating by Kristen Pirlot
"I just recently purchased a house and Jamie Maestas went above and beyond to help me get homeowners insurance. She's so easy to talk to and understand!"

William Andrews

April 6, 2023

5  out of  5 rating by William Andrews
"I was recommended this office based on a family friend and I have to say they did not disappoint. Extremely good customer service! Jamie was very helpful in assisting me with any questions I had, and they really made sure to make sure that I felt welcomed. As a first time insurance buyer, I could not be happier!"

Eric Bell

April 5, 2023

5  out of  5 rating by Eric Bell
"I was working with Jamie on a new policy. Jamie was great to work with. Knowledgeable and great customer service."

Julianne Thornton

March 27, 2023

5  out of  5 rating by Julianne Thornton
"We recently had a review of our policies with Samantha Donahue. She was very informative, precise and clear. She offer incite that help us make decisions regarding our coverage."

Sara Niko

March 20, 2023

5  out of  5 rating by Sara Niko
"Five stars if I could give more I would. I had spoke to Laurie Dunne who had went above and beyond giving me the information I needed to make a decision."

Susan Elbin

March 10, 2023

5  out of  5 rating by Susan Elbin
"I am a long time customer at Jim Spachman's office and have been very pleased with the personalized service. I recently had a policy review call with Jamie Maestas and she had great suggestions. I highly recommend working with Jim Spachman's office."

Cynthia Ganassin

March 9, 2023

5  out of  5 rating by Cynthia Ganassin
"I have had great experience with Jim Spachman team!! Especially Jamie who has been always helpful !! They are always kind and always willing to answer any questions you might have! I am pleased and enjoy talking with them and having them for my insurance needs!!"

Evan Gardner

March 8, 2023

4  out of  5 rating by Evan Gardner
"I worked with Shannon adding an auto policy. Quick and easy!"

Sue Ross

March 8, 2023

5  out of  5 rating by Sue Ross
"Shannon, Karen and all of Jim’s staff are amazing. Any problems/issues that come up are handled quickly, pleasantly and efficiently. I can’t say enough about the customer service they provide."

Karen Roesch

March 7, 2023

5  out of  5 rating by Karen Roesch
"Shannon Scott is an insurance All-Star. She is quick to respond to my inquiries. She always remembers me, which is nice. She is the Best agent and is just a great person. Thank you, Shannon!!!!"

Mark Mason

March 7, 2023

5  out of  5 rating by Mark Mason
"Staff made changing vehicles a breeze"

Madison Ruff

March 6, 2023

5  out of  5 rating by Madison Ruff
"I've been working with Lisa Petropolis at the Jim Spachman office. She has been quick to respond to my needs and questions about claims. Everyone that I've worked with over the years at Jim's office has been professional, helpful and extremely responsive."

Will Florian

February 28, 2023

5  out of  5 rating by Will Florian
"Samantha at Jim Spachman’s office was fantastic!! Obvious expert, but was patient and positive during my additional questions. Happy to call here my insurance home!"