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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ed McBride

August 9, 2025

5  out of  5
rating by Ed McBride
"Been with Jim for almost 25 years. He & his team are great and attentive. Always quick to help."
We responded:
"Thank you Ed! We appreciate the review. Thank you for allowing us to work for you. It's been a pleasure!"
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Samantha Rivera

August 7, 2025

5  out of  5
rating by Samantha Rivera
"Very friendly and helpful with changing and adding to our existing plan! Such a nice experience!! Thank you so much!"
We responded:
"Hello Samantha! Thank you for your 5-star review! We are thrilled to hear your positive feedback! My State Farm team and I are happy to be your good neighbor! Please let us know if you need anything else. -Jim"
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sreenivasarao sudarsi

August 6, 2025

5  out of  5
rating by sreenivasarao sudarsi
"I recently switched to State Farm for both auto and renters insurance, and I couldn’t be happier with my decision. I was previously with AAA, but after comparing quotes and coverage, State Farm offered me a much better premium, especially on the auto side. The entire process was smooth, transparent, and efficient. My State Farm agent took the time to explain all the details, answered every question patiently, and made sure I understood my coverage thoroughly before moving forward. One of the highlights for me was enrolling in the Drive Safe & Save program. It was easy to set up via the mobile app, and I’ve already received a discount, which will be reflected in my next renewal. It’s great to see a company reward safe driving habits. Their mobile app is user-friendly, and it gives me access to my policy, ID cards, payments, and claim options – all at my fingertips. I’m truly happy to join the State Farm family. They’ve made insurance feel personal, affordable, and easy to manage. Highly recommend to anyone considering a switch!"
We responded:
"Hi Sreenivasarao, Welcome to State Farm and to the Jim Spachman Agency! Thank for making the switch and for sharing your experience; We’re very thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Jim"
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David Voigts

July 26, 2025

5  out of  5
rating by David Voigts
"Great people, very friendly, polite and knowledgeable."
We responded:
"David- Thank you for taking the time to share your thoughts! We’re thrilled to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Jim"
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Rick Adams

July 16, 2025

5  out of  5
rating by Rick Adams
"Izzy is amazing. She had answers for all my questions and even answered the ones I didn't know to ask. She went over everything and explained everything. Feels really good to cut my insurance costs by over 40%. Izzy is the ultimate professional ."
We responded:
"Hello Rick! We’re honored by your positive feedback! Thank you for allowing Izzy to work for you. We are thrilled to hear she took great care of you and was helpful in saving you money! If there is anything else we can do for your insurance needs, just let us know! -Jim"
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Heather Moore

July 16, 2025

5  out of  5
rating by Heather Moore
"Lisa was wonderful in assisting with my claim. Jim’s office is always responsive and helpful, which is much appreciated!"
We responded:
"Heather- We appreciate your review! We are sorry to hear you had a claim, but we are delighted to know you had a great experience with our State Farm office and with Lisa, our claims concierge. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jim"
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Mary Jackson

July 15, 2025

5  out of  5
rating by Mary Jackson
"I am very happy with my new policies for my car and my house. I am getting so much more for so much less. Thank you so much."
We responded:
"Mary- We appreciate your review! We are delighted to know you had a great experience with our State Farm office and that we are saving you money! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jim"
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Jim Bradford

July 8, 2025

5  out of  5
rating by Jim Bradford
"Yes I mistakenly left State farm after 6:00 plus years to try to save a dollar and found out there is no one better than you guys also when I called back Jamie was fantastic she help me go through all this and get everything done thank you Jamie and thank you State farm"
We responded:
"Jim- Welcome back State Farm! We’re honored you chose our Agency again and by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Laurie"
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Joyce Chatmon

July 7, 2025

5  out of  5
rating by Joyce Chatmon
"My experience is always pleasant, rather it's over the phone or in the office. Today I needed to add another vehicle to my policy. Shannon got everything done within 15 min. She was very thorough and was able to explain the billing process in a way that made sense in my head. Thank you Shannon for your excellent customer service this morning!"
We responded:
"Joyce- We’re thankful for your positive feedback and for mentioning Shannon! We are grateful to have Shannon on Team Spachman! Thank you for your loyalty over the past years! It's always aur pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Jim"
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Michelle Schultz

July 3, 2025

5  out of  5
rating by Michelle Schultz
"Jamie, at Jim Spachman State Farm Agency was very knowledgeable about my car insurance options. She helped me switch my insurance to my new vehicle and choose the right coverage for our family. She told me how we can save money on our bill and even gave me some advice for our future teen driver."
We responded:
"Michele- Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Jamie; your satisfaction is our top priority! Please let us know how we can help you in the future with any of your insurance needs. Thanks for allowing us to work for you! -Jim"
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Joann Rainwater

July 2, 2025

5  out of  5
rating by Joann Rainwater
"Chase was very thorough with his presentation and explained everything to us and had all of his information collected to present to us. He made recommendations to us to give us additional things to think about. Bill and Joann"
We responded:
"Hi Joan! We appreciate your review and for mentioning Chase!! We think chase is pretty great too! We are delighted to know you had a great experience. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jim"
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Garry Hendricks

July 2, 2025

5  out of  5
rating by Garry Hendricks
"Jamie at Jim Spachman’s State Farm office was friendly, helpful, and knowledgeable. She did all of that efficiently and made suggestions to make things easier going forward. She delivered excellent customer service and is exactly why State Farm customers keep coming back."
We responded:
"Gary- Thank you for reviewing our State Farm office and for mentioning Jamie! We’re thrilled to know you had a positive experience; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Jim"
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cindy linton

July 1, 2025

5  out of  5
rating by cindy linton
"I’ve always been with State Farm for home and auto insurance because of their outstanding customer service. My policies were recently transferred over to Jim Spachman and I’ve had a few interactions with the team there and they hold true to the remarkable customer service mission. Today I worked with Jamie from his office and it’s like talking with an old friend. They care about their clients and work to build relationships. That alone makes loyal customer. ♥️"
We responded:
"Cindy, welcome to the Jim Spachman Agency! We’re thankful for your loyalty to State Farm, your positive feedback of our team and for mentioning Jamie! It’s truly our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Jim"
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Phil Arbez

June 26, 2025

5  out of  5
rating by Phil Arbez
"Chase was great to work with! Made our transaction very simple and easy!"
We responded:
"Hi Phil! We are grateful for your business and for your review. Thank you for mentioning Chase. We agree with you; Chase is a great asset to Team Spachman! Please let us know if you need anything in the future. We are here to help. -Jim"
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Cynthia Ganassin

June 24, 2025

5  out of  5
rating by Cynthia Ganassin
"I have had great experience with Jim Spachman team!! Especially Jamie who has been always helpful !! They are always kind and always willing to answer any questions you might have! I am pleased and enjoy talking with them and having them for my insurance needs!!"
We responded:
"Hi Cynthia! Thank you for your 5-star review! We really appreciate it! I am really glad to hear that Jamie takes good care of you. We think Jamie is pretty great too! Thanks for allowing us to work for you! - Jim Spachman"
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Ginger McCleskey

June 18, 2025

5  out of  5
rating by Ginger McCleskey
"Exceptional Service from Chase Rainwater My husband and I are first-time homeowners, and when it came to choosing homeowners insurance, State Farm was our first choice. I reached out via email, and to our surprise, Chase Rainwater responded promptly. From our first conversation, he impressed us with his professionalism, clarity, and genuine approach. Chase took the time to explain everything in detail, including what’s covered under the policy and the benefits of bundling our home and auto insurance. He made what could have been a confusing process feel simple and manageable. His communication was clear, his attitude was warm and personable, and it was obvious he had our best interests in mind. In a world where great customer service can be hard to find, Chase stands out. He truly went above and beyond for us, and we’re so appreciative. He is a tremendous asset to State Farm—and frankly, he deserves a raise!"
We responded:
"Hi Ginger! Congrats on your new home! We appreciate your positive feedback of our State Farm office and for mentioning Chase. We are delighted to know you had a great experience! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jim "
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Cindy Oyler

June 16, 2025

5  out of  5
rating by Cindy Oyler
"Jim Spachman and his staff have been so helpful with the passing of my mom. Shannon and Chase are the two staff members that went above and beyond in getting my issues resolved. They say they will contact you and they did without having to wait for days. That’s what I like about his team."
We responded:
"Hi Cindy! We are so sorry about the passing of your mom. We appreciate you writing this review especially during this difficult time and for mentioning Shannon and Chase. If there is anything else we can do to help, please let us know! - Thinking of you and your family - Jim"
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Andi McNally

June 16, 2025

5  out of  5
rating by Andi McNally
"Working with this office is as things should be. When you are in the middle of crisis, the last thing you want to worry about is not being able to reach your agent or even worse realizing the office isn’t reliable. Team Spachman makes sure you get the coverage you need and helps you recover if the worst happens."
We responded:
"Hi Andi! We appreciate your review and your feedback! We are so delighted to know you had a great experience with our State Farm office. Being there for our customers is our top priority! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Jim"
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JB Brunson

June 16, 2025

5  out of  5
rating by JB Brunson
"Chase Rainwater helped out and made everything very easy. He was a pleasure and very professional."
We responded:
"Hello JB! Thank you for taking the time to share your thoughts and for mentioning Chase! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Jim"
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Missy Skinner

June 13, 2025

5  out of  5
rating by Missy Skinner
"I sent Jamie Maestas an email in the am and within a few hrs I had my new car insurance. She gave the good news that it was cheaper than quoted before. Very responsive, friendly, knowledge of informing me of my policy. Would recommend her or anyone in that office."
We responded:
"Hi Missy! I love hearing about our customer experiences they have had with our Agency! We appreciate it and the positive feedback on Jamie and the service you received! Thank you for allowing us to work for you. _ Jim Spachman"
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gina Rollings

June 12, 2025

5  out of  5
rating by gina Rollings
"Lisa was incredibly helpful in getting my account straightened out! I really appreciate that she waived my late fee, especially since it wasn’t my fault!"
We responded:
"Hi Gina! We appreciate your review! We are delighted to know you had a great experience with Lisa. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jim"
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Ashleigh Feit

June 10, 2025

5  out of  5
rating by Ashleigh Feit
"Shannon provided great customer service and took the time to answer many questions I had regarding a new driver! She also told me about how to get a discount for our new driver! Great office to work with!"
We responded:
"Hi Ashleigh! We appreciate your positive feedback of our State Farm office. We agree; Shannon is one of the best! It’s always our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Jim"
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Florence Kurban

June 7, 2025

5  out of  5
rating by Florence Kurban
"Excellent service and knowledgeable! Everyone is always very helpful when I have questions. Jamie helped me through cars, motorcycles and homeowners insurance. I am very happy with Jamie."
We responded:
"Hi Missy! We appreciate your business and your review! We are delighted to know you had a great experience with our Agency and Jamie. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jim"
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ERIC STOCKWEATHER

June 6, 2025

5  out of  5
rating by ERIC STOCKWEATHER
"Great customer service and made sure I was getting the best rate!"
We responded:
"Hi Eric! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Jim"
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Julie Osgood

June 6, 2025

5  out of  5
rating by Julie Osgood
"Lisa Petropolis has always been super helpful any time I have needed assistance. She is so pleasant, knowledgeable and always willing to assist. It’s nice to have someone who can be trusted and is reliable to follow through with your needs. She is definitely a 5 star employee!!"
We responded:
"Hi Julie! We are delighted to know you had a great experience with Lisa! We agree; Lisa is a great asset to our Agency! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jim"