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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Judd

Sarah Judd

February 22, 2025

5  out of  5
rating by Sarah Judd
"Received amazing service from Jamie today! I had been meaning to make an update to my account for years but procrastinated because I thought it would be an overwhelming process. Jamie made it painless, fast, and was so friendly. Thank you!!"
We responded:
"Hi Sarah! Thank you for your loyalty and for allowing up to work for you! We really appreciate you taking the time to provide feedback of our State Farm Agency and for mentioning Jamie! If there is anything else we can do to help, please let us know! -Jim"
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Benjamin Cross

February 21, 2025

5  out of  5
rating by Benjamin Cross
"I worked with Laurie Dunne and she made the process very easy with getting my car insurance. She was very nice and helpful and gave me a lot of useful information, including the Drive Safe and Save program."
We responded:
"Hi Ben! We appreciate your 5-star review! We are delighted to know you had a great experience with Laurie. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Jim"
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Lyric Reynolds

February 20, 2025

5  out of  5
rating by Lyric Reynolds
"Jamie took her time to explain everything to me when I was being quoted for insurance. I greatly appreciated her professionalism, patience & kindness through the whole process. Would recommend her to anyone I know!"
We responded:
"Hi Lyric! We’re thankful for your feedback! We are happy to hear Jamie provided you top notch service and that you would recommend her. If there is anything else our State Farm's Agency can do to help, please let us know! -Jim"
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Kurt O.

February 20, 2025

5  out of  5
rating by Kurt O.
"Very knowledgeable and easy to work with. Excellent responsiveness and provided updated and timely quotes!"
We responded:
"Hi Kurt! We appreciate your feedback and your 5-star review!! It’s our pleasure to assist you with your insurance needs. If there is anything else our State Farm Agency we can do to help, please let us know! -Jim"
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David Wildenradt

February 18, 2025

5  out of  5
rating by David Wildenradt
"Working with Samantha Donahue is a real pleasure! She has been a big help in getting Our insurance needs in order…personable, knowledgeable and professional, thanks Samantha!"
We responded:
"Hi David! Thank you for reviewing our State Farm Agency and for mentioning Samantha! We’re thrilled to know you had a positive experience with our team! Thank you for allowing us to work for you and please let us know if you need anything else. Have a great day!- Jim"
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Dianne Lerman

February 18, 2025

5  out of  5
rating by Dianne Lerman
"Needed some information and Lisa quickly found it and emailed it to me. Very helpful and friendly."
We responded:
"Hi Dianne! Thank you for reviewing our State Farm Agency and for mentioning Lisa! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Jim"
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Mike H

February 12, 2025

5  out of  5
rating by Mike H
"I had my first claim in the 23 years I've had auto insurance and it was pretty much 100% painless. Lisa was helpful as was everyone involved."
We responded:
"Hi Mike! Thank you for reviewing our State Farm Agency and for mentioning Lisa! We are sorry to hear you had a claim, but we are glad to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks! -Jim"
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Rory Nolan

February 5, 2025

5  out of  5
rating by Rory Nolan
"As we all know life happens and I needed to make changes to my policies. Jamie was very helpful in adjusting my policies polices to get better rates and she helped me signup for Drive Safe and Save. She walked me through all the scenarios and answered my questions and she was very easy to talk to and provided information quickly. My day was made a little better. Thank you"
We responded:
"Hi Rory! Thank you for taking the time to share your thoughts! We’re thrilled to hear to know you’re satisfied with the service Jamie provided. Thanks for allowing us to work for you. If you ever have any questions or need assistance, we’re here to help! Jim Spachman"
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Tommy Kelly

February 5, 2025

5  out of  5
rating by Tommy Kelly
"Samantha Donahue is exceptional. She’s fast with replies and even faster with results. Truly an asset to your organization."
We responded:
"Hi Tommy! Thank you for your 5-star review and for mentioning Samantha! We agree, we think she is pretty great too! Thank you for allowing our Agency to work for you. Please let us know if you need anything else in the future. Take Care! -Jim Spachman"
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Zack Schaefer

January 31, 2025

5  out of  5
rating by Zack Schaefer
"Jamie was very helpful and courteous! They helped me bundle multiple lines of business and save!"
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Dawn Gaddis

January 31, 2025

5  out of  5
rating by Dawn Gaddis
"Spachman's office has been a stealer agent to work with over the past 10 plus years. Everyone in the office is always helpful. Today Jamie was exceptionally helpful in assisting with my request."
We responded:
"Hi Dawn! We’re honored by your positive feedback. We are thrilled to hear of your experience you had with Jamie! Our Agency looks forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Jim"
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Jeff Henrikson

January 31, 2025

5  out of  5
rating by Jeff Henrikson
"I have been insured with State Farm for over 30 years and have been with the Jim Spachman Agency the entire time. Jamie is the best and is my go to for all my insurance questions and needs."
We responded:
"Hi Jeff! Thank you, for your review and your shout out to Jamie! We agree, Jamie is one of the best! We appreciate your loyalty all these years and for allowing us to help you with all of your insurance needs. Please let us know if need anything else. -Jim"
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Molly Etheridge

January 28, 2025

5  out of  5
rating by Molly Etheridge
"We met with Jaime from Jim Spackman‘s office today for an annual review. She went over all of the information we have with State Farm and our coverages and offered advice or reassured us what we had was appropriate. This office is amazing!!"
We responded:
"Hi Molly! We appreciate your review! Thanks for allowing us to work for you. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Jim"
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Jerry Malak

January 27, 2025

5  out of  5
rating by Jerry Malak
"In good times and bad times, Jim Spachman‘s office and dedicated staff have provided exceptional service and explanation and looks out for our best interest. We are very grateful for everyone."
We responded:
"Hi Jerry! We appreciate your review! We are delighted to know you had a great experience with our Agency! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jim"
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Madison Ruff

January 27, 2025

5  out of  5
rating by Madison Ruff
"I've been working with the Jim Spachman office for my home and car insurance needs for several years now. They have been quick to respond to my needs and questions about claims. Everyone that I've worked with over the years at Jim's office has been professional, helpful and extremely responsive."
We responded:
"Hi Madison! We really appreciate your review of our Agency and for your loyalty these past years! Thank you for allowing us to work for you! Please let us know if you need anything else. Take care- Jim "
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Bob Hawkes

January 24, 2025

5  out of  5
rating by Bob Hawkes
"Great customer service!"
We responded:
"Hi Bob! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help with in the future, please let us know! Have a great week! -Jim"
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Kady Kessinger

January 23, 2025

5  out of  5
rating by Kady Kessinger
"They are always quick to get things accomplished. Jamie was wonderful to talk to on the phone as well. Which is seldom these days. Thank you again!"
We responded:
"Hi Kady! We appreciate your feedback and are thrilled to hear you are happy with our Agency. Thank you for mentioning Jamie too! Please let us know If there is anything else we can do to help! Take care! -Jim"
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K. S.

January 19, 2025

5  out of  5
rating by K. S.
"Jim Spachman State Farm agency is impeccable. Lisa Petropolis, Shannon Scott and Laurie Dunne are all extremely knowledgeable, punctual and strive to help us, their clients. I couldn't recommend any insurance agency more than Jim Spachman State Farm and the wonderful staff within! <3"
We responded:
"Hi Kent! We’re honored by your positive feedback and thank you for mentioning Lisa, Shannon and Laurie. They certainly are good assets to Team Spachman! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Take care! -Jim"
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Ben H

January 17, 2025

5  out of  5
rating by Ben H
"Jamie was very helpful in my inquiry about my insurance needs. She was knowledgeable about different products and offer me different options in a phone call. Would definitely recommend her for quotes."
We responded:
"Hi Ben! Thank you for your 5-star review and your positive feedback! We are thrilled to hear Jamie provided you great service and that you would recommend our State Farm Agency. Please let us know if you need anything. We are happy to help! Take care! - Jim"
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Carl

January 17, 2025

5  out of  5
rating by Carl
"Excellent service and I am even going to save some $. Thanks much!!"
We responded:
"Hi Carl! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Jim"
Profile photo of Jessica Cook

Jessica Cook

January 15, 2025

5  out of  5
rating by Jessica Cook
"We purchased a new car for my son on Monday night and I called on Tuesday morning and Laurie was able to find us a better deal then what we were previously paying on his first car. Within an hour she had my son insured and ready to drive his new car he was super excited. Thank you so much!!!"
We responded:
"Hi Jessica! We appreciate your feedback and for leaving us a 5-star review. We are thrilled to hear Laurie was able to assist with your insurance needs and you were happy with the outcome! If there is anything else we can do to help, please let us know! Have a great day!- Jim"
Profile photo of Grace Friedrich

Grace Friedrich

January 14, 2025

5  out of  5
rating by Grace Friedrich
"Samantha was extremely helpful and answered all of my questions quickly and made the whole switch super simple!"
We responded:
"Hi Grace! Welcome to State Farm and our Agency! We’re thankful for your feedback! We appreciate you mentioning Samantha in your review too. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Jim"
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Angel Caballero

January 14, 2025

5  out of  5
rating by Angel Caballero
"Jamie was incredibly helpful to work with"
We responded:
"Thank you, Angel, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Jamie; your satisfaction is our Agency's top priority! We look forward to continuing to support your insurance needs. Thanks! -Jim"
Profile photo of Betsy Huffman

Betsy Huffman

January 8, 2025

5  out of  5
rating by Betsy Huffman
"I have used Jim's office for my insurance needs for awhile and his staff has always went above and beyond for me, Top notch service always. This last weekend I decided to buy a new car and Laurie was outstanding on helping me get my new addition added and she made recommendations to save me some money and I really appreciated that. She was so fast and helpful and made the process super easy! Thank you!"
We responded:
"Hi Betsy! Thank you for reviewing our State Farm Agency! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Jim"
Profile photo of Tanner Peasley

Tanner Peasley

January 7, 2025

5  out of  5
rating by Tanner Peasley
"Great customer service. I called needing to transfer and update my auto insurance and Jamie helped me out. She was very polite and got everything done without any issues."
We responded:
"Hi Tanner! Thank you for your 5-star review and for mentioning Jamie! We are happy to be your good neighbor! Please let us know if you need anything else. Thanks! -Jim "